Issue with ManageSieve Plugin in Roundcube

[sabirboi04]

Hello,

I hope this message finds you well. I recently installed Roundcube on my cpanel hosting, domain (subdomain: mywebm.domain.com). As part of the setup, I enabled the ManageSieve plugin to manage email filtering and server-side rules.

However, after completing the installation and configuration, I'm encountering an issue when trying to use the ManageSieve plugin. Specifically, I'm receiving the following error message: "Unable to connect to managesieve server."

Here's a summary of my setup:

Roundcube Version: Complete (1.6.
cPanel Version: 120.0 (build 14)
Domain: mywebm.domain.com
ManageSieve Plugin: Enabled through the Roundcube configuration
Steps Taken:

Installed Roundcube via package on the subdomain mywebm.domain.com.
Enabled the ManageSieve plugin in the Roundcube configuration file.
Attempted to access the ManageSieve plugin through the Roundcube interface.
Error Encountered:

The error "Unable to connect to managesieve server" appears when trying to use the ManageSieve plugin.
Possible Causes I've Considered:


I would greatly appreciate your assistance in resolving this issue. If there are any specific logs or configuration details you need, please let me know, and I'll be happy to provide them.

Thank you in advance for your help.

Best regards,
Sabir

[SKaero]

The managesieve plugin requires the mail server to be running a Managesieve service that the plugin can connect to (see the config.inc.php.dist in the managesieve plugin folder) As far as I'm aware CPanel doesn't use Managesieve so you wont be able to use the plugin.

[sabirboi04]

OK, but can you please tell me that how i can setup this plugin on my cPanel(I've root access of my cpanel/whm server) or is there any related plugin that works like ManageSieve

thnks

[SKaero]

I'm not aware of any Roundcube plugins that allow filters to be setup with cPanel email filtering system.