[SOLVED] Identities -> Error 600

[Poster5166]

Hello,

I am running Roundcube 1.6.3 on my Ubuntu 22.04 server, along with php 8.1.2. and mysql 8.0.35.

Roundcube runs as expected for the most part, except for Settings - Identities, where it returns a Server Error (600) after selecting the available identity. I can create a new identity, but will get the same Error 600 when trying to save it.

Looking into the logs, I can only find the following:
AH02811: script not found or unable to stat: /usr/lib/cgi-bin/luci

/usr/lib/cgi-bin has no such script, and I cannot seem to find it elsewhere on the server. I've been googling this issue before asking for help here, but cannot find anything relative to my issue.

Any help welcome
Thank you

[JohnDoh]

Check the roundcube error log for more info

[Poster5166]

I have solved my issue doing the following:

1. active roundcube logs:
At the end of /var/www/roundcube/config/config.inc.php, add:

Code Select Expand

// LOGGING
$config['log_driver'] = 'syslog';
$config['syslog_facility'] = LOG_MAIL;

2. restart apache2

Code Select Expand

sudo systemctl restart apache2

3. Reconnect to Roundcube, Settings - Identities, click on the username and generate the error.

4. Check roundcube errors, in my case they were in /var/log/syslog and /var/log/mail.err
I found the following errors:

Jan 14 18:03:30 mail roundcube: <n6rvhgna> PHP Error: Can use only one plugin for attachments/file uploads! Using 'filesystem_attachments', ignoring others. in /var/www/roundcube/plugins/filesystem_attachments/filesystem_attachments.php on line 39 (GET /?_task=settings&_action=edit-identity&_iid=13&_framed=1)
Jan 14 18:03:30 mail roundcube: <n6rvhgna> PHP Error: Enigma plugin: Option 'enigma_pgp_homedir' not specified in /var/www/roundcube/plugins/enigma/lib/enigma_engine.php on line 91 (GET /?_task=settings&_action=edit-identity&_iid=13&_framed=1)

From there, I decided to deactivate enigma from config.inc.php, by commenting the plugin out in the file:

Code Select Expand

// 'enigma',

and restart apache2 again.

Now Settings - Identities allows user identity modifications and saves them as expected.

[Jason_Bassford]

From there, I decided to deactivate enigma from config.inc.php

Excellent! I found this in a search when I had the same problem. It seems as if Enigma is incompatible with identities.